Technical support

Material detectives

The Technical Customer Service department provides you with recommendations on steel grades and steel treatment, via sales offices and agents worldwide. We give not only instant assistance via telephone or e-mail, but also by means of material investigations.

We have the equipment and competence to investigate all relevant material properties. We strive to provide our customers with investigations that are characterized by relevance to customer needs, comprehensive reports and reply time.

Describe your problem

If you need our assistance; contact your local sales office. In order to give you the best service, we need information from you. Please describe your problem as detailed as possible including pictures/drawings, steel grade, heat treatment etc.

Sales network